Target’s “Double-Tapper” Problem: Why the Retail Giant Had to Rein in App Chaos
Introduction It’s a scene familiar to many of us: You’ve ordered from Target’s app, chosen the drive-up option, and now you’re cruising toward the store, ready to swoop in and grab your order. But it turns out that while customers love the convenience, Target’s drive-up service was turning into a bit of a nightmare for […]
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